9 posts categorized "Sales Training"

October 14, 2009

Raise the Level of Your Sales Game! 25% Guaranteed!

Join a Sales Habitudes Practice Group, Sales Training Designed for the Small Business Owner and Sales Professional in 2009 and JCG Consulting will guarantee a 25% increase in your 2010 sales.  Click Here for more information.

October 13, 2009

Present Sales Proposals in Person

Sales Presentation Never present something in writing that could be done in person!

The difference is results over time is enormous when comparing closing ratios of those proposals delivered in person compared to those delivered in writing.  Here are some reasons why.

In person presentations eliminate guessing. 

When it comes time to start getting specific about providing solutions to a client, at least one discussion and perhaps many have taken place about the clients needs.  However, there may still be hidden assumptions in your ideas about your prospects needs or resources.  It is best to discuss them in person rather than have the prospect recognize these issues in a written proposal and reject your ideas in written form.

In person presentations allow the best solution to be discovered. 

Once you have done your best thinking, you need a chance to discuss your ideas with your prospect.  You need to have them challenge your ideas and combine them with their best thinking.  Getting their input does not diminish your value or your ideas, it enhances them.

In person presentations leverage human factors.

Interaction creates rapport.  Rapport leads to liking.  Liking precedes trust.  Trust is required to reach an agreement and close the sale.  Paper does not do these things.

It is very important to note that trust must go both ways, thus it is as important for the business owner and/or the sales person to trust the prospect as it is for the prospect to trust them.  If closing a deal seems to easy, get prepared for problems.

Remember, paper does not close deals.  People do.

Photo on flickr by chalks.corriette

September 16, 2009

Sales Habitudes for Women Workship Videos

We have broken the first session of the Sales Habitudes for Women workshop series into a set of short videos.  If you missed the first week, you still have a chance to attend.  View the videos before the next session, or watch them at your leisure in the future.

Enjoy and give us your feedback.

August 17, 2009

Sales Habitudes for Women

Bigstockphoto_Success_471619 During four consecutive Fridays we will conduct a two hour workshop for female business owners and sales professionals covering the first four Sales Habitudes.

Come to the free September 11 session and learn about Sales Habitudes, a comprehensive and balanced combination of Beliefs, Concepts, Systems and Skills that when customized for the indivudual sales professional and integrated as every day habits leads to having

  • More Confidence
  • More Fun
  • More Sales

For the next three Fridays, follow up the overview session with three more in-depth conversations that help you put the Sales Habitudes into place.

Sessions are $50 seperately or $120 when purchased as a package.  (Box lunches can be purchased when you register or you can bring your own.)

Seminar Schedule

September 11--What is a Winning Sales Paradigm and why is it important?  Find out and learn more about the next three sessions.

September 18--What is the Ultimate Brand Prize and how do you create a Strong Professional Brand?

September 25--Is your "networking" paying off?  How to go from "networking" to making High Quality Connections.

October 2--Going from ordinary to Extraordinary Sales Communication

Don't miss it!  This will be an incredibly fun and value packed eight hours for both the sales rookie looking to get their career started right and the seasoned professional looking for both new ideas as well as a refresher on the important fundamentals of successful sales. 

Limited seating available!  Register now at http://saleshabitudesforwomen.eventbrite.com

Location:  Staybridge Suites in West Des Moines, IA

July 07, 2009

I've Never Lost a Friend in Sales

 was discussing the marketing and sales of a consumer insurance products yesterday with a small group when one of the participants said that he did not want his friends to run when he came around because he is now the "insurance guy."

I responded, "I have never lost a friend in sales, but I have made a lot."

This is one of those F.E.A.R. (false events appearing real) reactions that people who have not been properly trained into a Winning Sales Paradigm.

FriendsThe reality is that if you have a solid product or service with a good value/price ratio and if you know how to properly fit your product or service with the needs of your prospects, as a friend, you are morally obligated to share what you have.

Your friends will become better friends and many new acquaintances will become friends.


If you don't feel this way, here are a few suggestions.

  1. Review your company's products and services and the value that customers gain.  You may need to go visit some customers to get their perspective.  If you believe in the value, then just go tell people about it.  Enthusiasm and belief alone can sell a lot.
  2. Evaluate your sales system and skills.  Do you need sales training or a fresh perspective?  Competence builds confidence that you can share your products and services with integrity and that every sale is righteous.
  3. If suggestion one or two aren't going to work for you, consider that perhaps you are not aligned with the right company, product or service, or career choice.

For those of you with a Winning Sales Paradigm, what is your advice?

Photo on flickr by Dari Lou

June 04, 2009

Form New Habits to Increase Sales

Tennis When I was about thirteen I was trying to be a compete in Iowa and on the Missouri Valley tennis circuit.  There were a few kids who dominated in my state and they all had the same coach, Allen Jones.  My oldest brother persuaded Jones to work with me.

When we began, I agreed to do exactly what he told me.  We started working on my backhand because that was the least, worst part of my game.

For a month, all I was allowed to do was hit backhands!

When I did drills with other kids, they were only allowed to hit it to my backhand.  I was not allowed to play any matches during that time either.  The other boys in the Jones stable made fun of me relentlessly, but he knew that under that pressure, my new habits would crumble. 

Jones wanted me to integrate new habits that he knew would work instead of me trying to make my old habits work.

Eventually, I moved on from the backhand to other strokes and when I was 17, I was an Iowa State High School Champion.

Here are the lessons for the sales professional and life in general.

  • Progress takes hard work!
  • Acquiring knowledge of a new skill or tactic is only the first step towards progress.  You can't read "The 5 Keys to Doing This or That" and expect to get results.
  • It takes time to get results.
  • It takes Deliberate Practice to get results (one of the Sales Habitudes).
  • Practice must be done in a controlled environment (like in front of the mirror) where the stakes are low.
  • If you go into a high stakes situation without having practiced, when the pressure mounts, your mind will default back to your old habits. If you don't recognize this, you'll just say that the new ideas don't work.
  • Again, progress takes hard work.

Photo on flickr by smellyknee

May 13, 2009

Do You Need Sales Habitudes Slideshow

The first JCG Consulting slideshow has just been completed and consists of a series of basic, but provocative questions about a company's sales and business development.

May 12, 2009

Introducing BizTactical

JCG Consulting has joined the BizTactical team.  Every week we will be providing analysis and practical advice to businesses around Iowa.  Obviously, our focus at JCG Consulting will be on the Sales Habitudes of our listeners.  Watch the video to learn more about the show.  Visit the BizTactical website to submit your company to be a "guest" on the show.

May 08, 2009

SMB's Need Systems & Training

I just read and been inspired by Dave Kahle's blog post "The Three Most Common Mistakes Sales Managers Make."  The three mistakes are ...

  1. Lack of focused sales structure.
  2. Lack of regular and systematic direction and feedback for the salespeople.
  3. Lack of an organized training and development system.

I work with small and medium sized business in which their are similar challenges to two and three above.  In many businesses of this size, the owner bootstrapped his or her way to their current level of success.  They wore many hats along the way including the business development and sales hat.  They did and are still doing what is instinctual.  They don't have a system.

There are two problems that come from not having a system.  First, sales revenue goes up and down like a roller coaster.  Second, you can't delegate chaotic sales activity easily.

Roller Coaster The bootstrapper with these problems shows at least two symptoms.  They are tired because it is hard to sleep on a roller coaster and they don't have enough time because there is no system to leverage.

The other issue is similar and that is the sales skills of the organization are underdeveloped.  The result is that sales revenue plateaus and stays flat.  To maintain and grow sales beyond that market one could consider "low hanging fruit," the bootstrapper has to work longer and harder. 

To invest time and money into sales training is working smarter.

Systems and Skills are elements of Sales Habitudes.  To request a list of the Sales Habitudes for small and medium businesses, send an email request.

Photo on flickr by OliverN5