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April 02, 2009

Cell Phone Courtesy

I must take this call When you are with a customer, prospect, influencer, strategic business partner, vendor, or even a sales person coming to see you,

the person you are with needs to have your full attention!

It is a sign of our modern, "connected" times that we have a hard time disconnecting to give people the common courtesy of ignoring the cell phone when it rings.  When the phone rings, most people at least look to see who's calling. 

Many will answer it to say, "I am in a meeting, can I call you back?"

Isn't that what voice mail is for?

Checking your cell phone (and definitely answering it) disrupts the flow of conversation.  At worst, it sends the message that you don't respect the fact the person you are witht is the one who has taken their time to be with you in person when they too could have just called.

This is one of those cases where common courtesy just isn't so common.

Have the discipline to silence your phone when meeting with others.

Photo on flickr by snappybex

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